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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jake

March 22, 2025

1  out of  5
rating by Jake
"Not a super great experience with Sam Hunt State Farm agency. about two years ago my vehicle was stolen and it was a lot of myself following up with the location and back and forth to make sure things got handled properly. I did more calling than I probably should have done, outside of that I still stayed with this location. Following up this time around my card lapsed as the card's expiration date hit, which I should have had noticed, but this is where it got interesting. The only reason I found this out is because I got a new credit card that I wanted to hit the signing bonus of, so I started transferring all my autopay's to. I logged into my State Farm app to update to a new card and that is when I found out I did not have coverage. I thought it was a glitch within the app, so I called the Sam Hunt Agency, and they informed me I did not have coverage. I asked Ben if it was their job to follow up with customers on this and he informed me yes. He informed me they texted me, called me and email me regarding this. I am a individual that does not delete text and I filter out my emails depending on the type of service the email is. I never had a reach out from this location, so it seems someone did not do the proper follow up of their job. I have never missed a payment with over a decade I have been with State Farm. I didn't have coverage since October, but what is funny I did receive a Christmas card from them though, so I was still in their system, I have decided to move my policy over to another location here in the area as it is not State Farm that was the issue, but it looks as it's this particular location. Hopefully this is a minimum issue for their location and not the normal experience but having to major issues now is concerning."
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Sheri Maas

January 27, 2025

5  out of  5
rating by Sheri Maas
"Sam and his staff have been very helpful to us throughout the years. Sam is always accommodating and even came in on a Saturday to meet with us and go over our insurance coverage to ensure we have everything we need. It is very difficult in this world today to find good customer service. Sam and his staff are great! We appreciate it!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Matt M

November 11, 2024

5  out of  5
rating by Matt M
"Highly recommend Sam and his team. Their personal approach, dedication to problem-solving, and diligence are notable. They went above and beyond to address my insurance needs and provided exceptional service."
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Tim Edwards

November 3, 2024

1  out of  5
rating by Tim Edwards
"State Farm is the worst insurance company. Horrible custoner service. Avoid them at all costs!"
We responded:
"Dear Tim, Thank you for taking the time to share your thoughts. As I have searched our customer files it looks like you have never done business with my agency. State Farm is a national company and if you have concerns with another branch or our corporate team I would be happy to facilitate a way to communicate. Please feel free to reach out to me directly at your convenience. I would be happy to discuss any questions or concerns you may have about State Farm or the services I can provide. Thank you for your understanding. Best, Sam Hunt State Farm Insurance Agent Brookfield, WI "
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Chad King

October 25, 2024

5  out of  5
rating by Chad King
"Great to work with!!"
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Mr. Epps

September 13, 2024

2  out of  5
rating by Mr. Epps
"Polite individuals, unfortunately they weren't communicating as they should after a quote and forced me to look elsewhere."
We responded:
"Dear Mr Epps, Thank you for your feedback. I sincerely apologize for any lack of communication you experienced after receiving your quote. Providing excellent service and clear communication is a priority for my team and me, and I regret that we did not meet your expectations in this instance. Thank you for your understanding, and I wish you the best in your insurance search. Best, Sam Hunt State Farm Insurance Agent Brookfield, WI "
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donna wallace

May 28, 2024

5  out of  5
rating by donna wallace
"Sam and staff are always available to answer questions. Much better than a 1 800 number and waiting on hold."
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Christina Curtin

April 25, 2024

5  out of  5
rating by Christina Curtin
"Sam and his team are a dream to work with. Any questions I have or changes to my policy are handled quickly and efficiently!"
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Chris Higgins

April 25, 2024

5  out of  5
rating by Chris Higgins
"Sam is terrific! He’s engaged in what matters to your family and focuses all of his efforts on the right fit insurance. His friendly, honest and transparent approach is welcomed by our family! Strongly recommend Sam and State Farm."
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Dianne Isnard

February 19, 2024

5  out of  5
rating by Dianne Isnard
"Dave and I met with Sam last week. He was well prepared, knowledgeable and friendly. He had our best interest in mind when updating our coverage and was not pushy when explaining additional products available. We left feeling confident in our coverage and State Farm. Thank you Sam!"
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Deb Krejci

January 6, 2024

5  out of  5
rating by Deb Krejci
"Sam is the best. We have been with State Farm since 1992 and there is no better Ins Co out there. Sam always follows through and makes sure to explain what our options are to ensure we have the protection we need. There are never any pressured sales techniques...Just honest assessments. Steve & Debra Krejci"
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Cher

September 29, 2023

5  out of  5
rating by Cher
"Very good customer service and friendly support."
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Kara Daily

June 20, 2023

5  out of  5
rating by Kara Daily
"I’ve been working with Sam for years with various policies and he’s not only knowledgeable, but incredibly personal and kind. We really love working with him and can’t recommend him enough!"
We responded:
"Kara, It was just wonderful to meet with you and Tristan and help you through the Jungle of insurance. I appreciate the kind words!"
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Zach Bobeck

May 25, 2023

5  out of  5
rating by Zach Bobeck
"Sam is a pleasure to work with and is always on the lookout for making my family's insurance package better."
We responded:
"Zach- As always you are a delight to work with. "
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Luke Stockbauer

May 12, 2023

5  out of  5
rating by Luke Stockbauer
"Sam and his team are knowledgeable, responsive, and great to work with. We've been with them close to 15 years (including two new drivers) and they have always been helpful in understanding our insurance needs and getting the best value."
We responded:
"Luke- You and your family make my job easy."
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Madison Fenili

March 24, 2023

5  out of  5
rating by Madison Fenili
"very helpful and always informative! Thanks for all you guys do!"
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Caitlin Schneider

March 19, 2023

5  out of  5
rating by Caitlin Schneider
"Sam took the time to explain things very thoroughly and give us valuable insight into our insurance options. We feel we are in good hands with him. Highly recommend!"
We responded:
"Caitlin, Its customers like you that make this job worth doing!"
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Adam Jacobson

March 10, 2023

5  out of  5
rating by Adam Jacobson
"Sam has always done a phenomenal job taking care of our family’s insurance needs. Great agent and an even better human being! Highly recommend!"
We responded:
"Adam- Having customers like you make my world better every day!"
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Rich Hadden

February 28, 2023

5  out of  5
rating by Rich Hadden
"Sam Hunt's office has helped me with a variety of questions relating to my and my wife's insurance needs. Been with his agency for years."
We responded:
"Rich- Having customers like you make this job what it is! Appreciate your words!"
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Patrick Walker

February 21, 2023

1  out of  5
rating by Patrick Walker
"Everytime I come to pay my premium Sondra at the office manager is extremely nice, helpful and just an overall wonderful person to have the pleasure to see. I will always give her a 5 ⭐ for all that she brings to State Farm. Also the Sam Hunt Agency is totally awesome 👍."
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Brittany Robinson

February 21, 2023

5  out of  5
rating by Brittany Robinson
"Everyone at the agency is super friendly, knowledgeable, and willing to help. I transitioned off my parents’ policies after college and didn’t exactly know the coverages or limits that were recommended for someone my age; I gave the team a call and they explained everything to me with great patience and detail. Whenever I need help or to make an adjustment on a policy, I never have to wait for a call back. They always pick up and help me as soon as possible. I really appreciate all of the assistance they’ve given me since I became a customer a few years ago."
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Thomas Davies

February 16, 2023

5  out of  5
rating by Thomas Davies
"I give this place 5 stars. Recently, I had 2 instances with my auto insurance that required action, everything was handled perfectly, and I couldn’t have asked for anything better!"
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Madeline Walther

February 8, 2023

5  out of  5
rating by Madeline Walther
"Ben was so great to work with, he was responsive, informative! Everyone I have interacted with here has been fantastic!! Highly recommend this office!!"
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melissa hoeppner

February 3, 2023

5  out of  5
rating by melissa hoeppner
"I highly recommend — Mr. Hunt is beyond efficient in responses and actually getting the job done. One of the best insurances companies I ever had."
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Matt Plunk

January 27, 2023

5  out of  5
rating by Matt Plunk
"Extremely responsive. They've been vert with a wide variety of our needs: auto, renter's, home construction."